Quick Links for FAQs
About the Questionnaires
• I’m having trouble registering or logging in. What do I do?
• How do I log in and complete the questionnaires?
• How do I pay for access to do the questionnaires?
• What does it cost to do the questionnaires?
• Can I pay and then do the career questionnaires later?
• Can I start the Questionnaires, stop part way through, then continue later?
• Can I go back and change my answers to any of the questionnaires?
• My access to the Questionnaires has expired. What do I do?
• If I lose or delete my summary, what do I do?
About Appointments
• Does Smithells® NZ recommend an appointment? Yes, definitely!
• What benefits does a career planning appointment add?
• How do I contact a Smithells® Professional to book an appointment?
• How long do appointments last?
• How much do appointments cost?
• How do we pay for appointments?
• What happens if I need to cancel or postpone an appointment?
• Can I go back for another appointment?
About Smithells® NZ
• What is Smithells® NZ?
• What does Smithells® NZ do?
• What is Smithells® NZ’s vision?
• Where do Smithells® NZ’s clients come from?
• How helpful is it for parents, grandparents or guardians to read about Smithells® NZ?
About the Smithells® Professionals
• Who are the Smithells® Professionals?
• How do I contact a Smithells® Professional?
• What if I cannot see a Smithells® Professional?
About the Smithells® Career Planning System
• What approach or system does Smithells® NZ use?
• How effective is the Smithells® Career Planning System?
About Smithells® Questionnaires
• Why does Smithells® NZ use online questionnaires?
• I can find free careers 'stuff' on the web. Why pay to do the Smithells® Questionnaires?
• After completing the questionnaires, what is my next step?
• How effective on their own are the online Smithells® Questionnaires?
• What if I work out what I want to do, just by completing the questionnaires?
• If my career ideas or thinking change after doing the Questionnaires, what can I do?
About Confidentiality & Security of my Infromation
• How is my career planning information kept confidential?
• How secure is my information on this website?
About Issues or Concerns
• I’m having trouble registering or logging in. What do I do?
• If I have an issue or a concern to do with payment,
the questionnaires or the website, what do I do?
• If I have an issue, a concern or a complaint to do with any career planning with
a Smithells® Professional, what do I do?
• How do we contact CDANZ?
What is Smithells® NZ?
Smithells® NZ...
Is our brand
Is also the trading name for First Careers (NZ) Limited
Is authorized, under license from the Bornholm Trust, to manage the use of the Smithells® Career Planning System
Manages the Smithells® NZ website
Provides access through the website to the Smithells® Professionals, a NZ-wide network of independent career professionals
Is 100% New Zealand owned, created, developed and operated
Exists to change lives by helping young people aged 15-30 years understand themselves better,develop clear career directions and take ownership of their future.
Download TIPS FOR DOING THE ONLINE QUESTIONNAIRES
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